Customer Support Videos That Turn Users Into The Biggest Fans

Supporting people on how to best use your products can make the biggest difference in how your brand is experienced. Here are examples of product support videos we, at Zendesk, love.

Tracking your Earnings | Uber Support | Uber

Featured on Dec 2, 2018

  • Product Video
  • Live Action
  • Finance
  • Plainspoken
  • Voice Over
  • 1 min
  • Horizontal (16:9)
  • Commercial
  • Demo
  • Payments
  • +

    How to take your first trip | Uber

    Featured on Oct 22, 2018

    • Help & Support
    • Animation
    • Productivity & Utilities
    • Minimalist
    • Corporate
    • Voice Over
    • 2 min
    • Horizontal (16:9)
    • 2D
    • Maps & Navigation
    • navigation
    • Transportation
    • +

      Playground: Create and play with the world around you

      Featured on Oct 9, 2018

      • Help & Support
      • Live Action
      • Home & Lifestyle
      • Plainspoken
      • Speaking Actors
      • 2 min
      • Horizontal (16:9)
      • Conversational
      • explainer
      • Gadgets & Toys
      • Low-budget & DIY
      • +

        How to Find Photos for Your New Website

        Featured on Sep 26, 2018

        • Help & Support
        • Animation
        • Business & Work
        • Plainspoken
        • Voice Over
        • 30 sec
        • Horizontal (16:9)
        • 2D
        • Design & Developer Tools
        • hosting
        • How-to & FAQ
        • +

          3-Minute How-To: Service Animals - Lyft

          Featured on Aug 19, 2018

          • Help & Support
          • Mixed Media
          • Travel
          • Artsy-Crafty
          • Voice Over
          • Long form
          • Horizontal (16:9)
          • Animals
          • How-to & FAQ
          • Kinetic Typography
          • low budget
          • Transportation
          • +

            How Siri can help you in the kitchen — Apple Support

            Featured on Jul 30, 2018

            • Help & Support
            • Animation
            • Home & Lifestyle
            • Plainspoken
            • Voice Over
            • 2 min
            • Horizontal (16:9)
            • Conversational
            • Gadgets & Toys
            • How-to & FAQ
            • Kinetic Typography
            • +

              What's Good: Zendesk Apps

              Featured on Jun 28, 2018

              • Help & Support
              • Animation
              • Business & Work
              • Shopping
              • Minimalist
              • Voice Over
              • 1 min
              • Horizontal (16:9)
              • 2D
              • Customer service Software
              • Demo
              • How-to & FAQ
              • Marketing Software
              • Marketplace
              • +

                Agent Productivity Guide | Zendesk

                Featured on Jun 18, 2018

                • Help & Support
                • Animation
                • Business & Work
                • Minimalist
                • Voice Over
                • 2 min
                • Collaboration & Productivity
                • Customer service Software
                • Customer Support
                • enterprise
                • saas
                • +

                  Signing up for Twitter

                  Featured on Apr 10, 2018

                  • Brand Awareness
                  • Help & Support
                  • Live Action
                  • Social Networking
                  • Humorous
                  • Whimsical
                  • Speaking Actors
                  • 2 min
                  • Horizontal (16:9)
                  • Cinematic
                  • Offbeat
                  • Promo
                  • +

                    Let's Find a Doctor | Oscar Health

                    Featured on Nov 7, 2017

                    • Help & Support
                    • Animation
                    • Health & Fitness
                    • Plainspoken
                    • Voice Over
                    • 1 min
                    • Horizontal (16:9)
                    • 2D
                    • Demo
                    • How-to & FAQ
                    • medical
                    • +

                      How to create Facebook Ad Campaigns in MailChimp

                      Featured on Aug 16, 2017

                      • Help & Support
                      • Live Action
                      • Screencast & UI
                      • Business & Work
                      • Corporate
                      • Voice Over
                      • On-Camera Narrator
                      • 2 min
                      • Horizontal (16:9)
                      • Advertising Tools
                      • How-to & FAQ
                      • Marketing Services
                      • Screencast
                      • +

                        How to Create and Send an Invoice | PayPal

                        Featured on Jul 27, 2017

                        • Help & Support
                        • Screencast & UI
                        • Finance
                        • Plainspoken
                        • Voice Over
                        • 1 min
                        • Horizontal (16:9)
                        • FinTech
                        • How-to & FAQ
                        • +

                          Connecting the Square Contactless and Chip Reader via Bluetooth LE (U.S.)

                          Featured on Mar 23, 2017

                          • Help & Support
                          • Mixed Media
                          • Business & Work
                          • Plainspoken
                          • Voice Over
                          • 1 min
                          • Horizontal (16:9)
                          • Accounting & Finance Software
                          • How-to & FAQ
                          • +

                            Accepting Payments with the Square Contactless and Chip Reader (U.S.)

                            Featured on Dec 3, 2016

                            • Product Video
                            • Mixed Media
                            • Finance
                            • Plainspoken
                            • Voice Over
                            • 2 min
                            • Horizontal (16:9)
                            • Demo
                            • Payments
                            • +

                              Fitbit Alta: How To Check All-Day Activity Stats

                              Featured on Apr 20, 2016

                              • Product Video
                              • Live Action
                              • Health & Fitness
                              • Plainspoken
                              • Voice Over
                              • 2 min
                              • Horizontal (16:9)
                              • Commercial
                              • explainer
                              • Wearables
                              • +

                                How to insert your Project Fi SIM card

                                Featured on Feb 12, 2016

                                • Help & Support
                                • Animation
                                • Social Networking
                                • Minimalist
                                • Corporate
                                • Voice Over
                                • 2 min
                                • Horizontal (16:9)
                                • 2D
                                • How-to & FAQ
                                • Messaging & Calls
                                • Minimalist
                                • Professional
                                • Voice & Video Messaging
                                • +

                                  How To Create a Wish List | Airbnb

                                  Featured on Jun 7, 2015

                                  • Help & Support
                                  • Live Action
                                  • Travel
                                  • Plainspoken
                                  • Voice Over
                                  • 2 min
                                  • Horizontal (16:9)
                                  • Bookings
                                  • Commercial
                                  • How-to & FAQ
                                  • +

                                    How to Change Your Password on Facebook

                                    Featured on Dec 14, 2014

                                    • Help & Support
                                    • Live Action
                                    • Social Networking
                                    • Plainspoken
                                    • Voice Over
                                    • 2 min
                                    • Horizontal (16:9)
                                    • Community
                                    • How-to & FAQ
                                    • +