Trends shaping customer experience in 2023 | Zendesk

Posted on Jan 18, 2023

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The Zendesk Customer Experience Trends 2023 Report dives into five key trends that are shaping the future of business. Get a personalized view of what’s driving CX success in your region, segment, and industry based off insights from 3,700 consumers, 4,800 business leaders, and 99,000 Zendesk Benchmark participants.

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