Introducing Zendesk Guide
Posted on May 11, 2017
- Product Video
- Mixed Media
- Business & Work
- Corporate
- Voice Over
- 2 min
- Horizontal (16:9)
- Customer Service Tools
- Customer Support
- explainer
- Marketing Software
Support teams have a lot of knowledge about customer issues—and the best way to solve them. Zendesk Guide is a smart knowledge base that helps tap into that institutional knowledge and puts it to work. With Guide, you can quickly build a customizable help center, online community, and customer portal so customers get better self-service and agents see improved efficiency and faster resolution. And since it’s the only knowledge base native to Zendesk, it integrates seamlessly with Zendesk Support.